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Harmony Analytics

PRIVACY POLICY

Last updated February 2024

This Privacy Policy of Harmony Analytics (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you visit our website https://www.harmonyanalytics.org/ or interact with us in other related ways. Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our Privacy Policy, you are not permitted to use the Services and/or the website in any way or form.

 

Owner and Data Controller

 

HARMONY ANALYTICS

1180 Peachtree St NE 2300, Atlanta, GA 30309, United States

Owner’s contact email: support@harmonyanalytics.org

 

1. TYPES OF DATA WE COLLECT

  • Personal information provided by you.

  • We may request certain information when you access our contact form (such as name, email address, and phone number).

  • We collect information about your interactions with us, including, for example:

  • The type of device or browser you are using

  • Your IP address

  • Your browsing behavior on our website (accessed pages, click path, usage time, etc.)

  • Location information

  • Sensitive information: We do not process sensitive information.

 

2. PURPOSES OF PROCESSING PERSONAL INFORMATION AND LEGAL BASES

We process your personal information only when we believe it is necessary and have a valid legal reason (i.e., legal basis) to do so according to applicable law, such as with your consent, to comply with laws, to protect your rights, or to fulfill our legitimate business interests.

 

We process your personal information for various reasons, depending on how you interact with our Services, including:

 

PURPOSE

LEGAL BASES

TYPE OF INFORMATION

To fulfill and manage user requests

Consent

Personal information provided by you

To provide support services to users

Consent

– Personal information provided by you

– Information collected automatically

To improve the user experience by analyzing user behavior

Legitimate interest

– Information collected automatically

To maintain the security of our applications

Legitimate interest

– Information collected automatically

To communicate future events, announcements or news upon request by e-mail

Consent

– Personal information provided by you

 

3. WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with third parties.

 

We may need to share your personal information in the following situations:

Service providers. We may share your information with third-party service providers who assist us with specialized services, including business analysis, marketing, advertising, performance monitoring, hosting, and data processing. If a service provider needs to access information about you to perform services on our behalf, they will do so under our instructions and subject to obligations consistent with this Privacy Policy and any other appropriate policies and procedures designed to protect your information.

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information.

 

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

 

How we use cookies

To provide you with the best possible experience, we use the following types of cookies:

 

Strictly necessary

As a web application, we require some necessary cookies to run third-party applications like the YouTube and Vimeo platforms.

 

Analytics

We collect analytics about the types of people visiting our site to improve our services and products.

 

How to change cookie settings

You have the right to decide whether you want to use our Site and accept or reject certain types of cookies at any time. If you choose to reject cookies, you can still use our site, although your access to some features and areas of our site may be restricted. You can also set or change your browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

 

5. HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your personal information only for the purpose of communication and ongoing use of Harmony Analytic Services for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law (legal requirements).

We ensure that the information will be kept securely until the end of the storage period, after which the information will be deleted and/or appropriately destroyed.

 

5.1 Data Deletion

Personal data will be deleted in the following cases:

 

  • Personal data is no longer necessary for the purpose for which it was originally collected/processed.

  • The individual withdraws consent (if personal data processing is based on consent).

  • The individual objects to the processing, and there is no overriding legitimate interest to continue processing.

  • Personal data must be deleted to comply with a legal obligation.

 

Account Deletion:

The process of deleting the personal data provided by you will begin immediately upon receiving the account deletion request. Your data will be deleted within 72 hours. Deleted data cannot be recovered at any time.

 

6. WHERE DO WE STORE THE COLLECTED INFORMATION?

Your information collected through the Service will be stored and processed on a cloud server based in the United States, North America. We take the measures required by law to ensure that your privacy rights continue to be protected as described in this Privacy Policy.

 

7. HOW DO WE KEEP YOUR INFORMATION SECURE?

Please note that our company fully understands the importance of information security and the necessary techniques to protect it. We keep all personal information obtained from you in a secure database on our secure network and under active leading security software.

However, despite our safeguards and efforts to protect your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

 

We will do our best to protect your personal information; however, the transmission of personal information to and from our Services is at your own risk.

 

8. DO WE COLLECT INFORMATION FROM MINORS?

Our website and services are not intended for use by children under 18 years of age.

 

If we become aware that personal information has been collected from users under 18 years of age, we will take reasonable steps to immediately delete such data from our records.

 

If you believe that we may have any information from or about a child under 18 years of age, please contact us at support@harmonyanalytics.org

 

9. PRIVACY RIGHTS

You can request access, transfer, or deletion of your personal data by emailing us at support@harmonyanalytics.org or press@harmonyanalytics.org

Please note that we may need to confirm your identity to process your requests and/or exercise your rights. Thus, we may not be able to fulfill your request if you do not provide enough details for us to verify your identity and respond to your request.

 

GDPR Section:

In some regions (such as the EEA, UK), you have certain rights under applicable data protection laws.

 

Your rights under the GDPR:

Right of access means you can request that we send you a copy of your collected personal data along with information about the nature, processing, and disclosure of that personal data.

 

Right to rectification means you can request us to update and correct false, missing, or incomplete data.

Right to erasure (to be “forgotten”) means you can request us to delete your collected personal data, except to the extent prohibited by the appropriate laws.

 

Right to restriction of processing means you can request us to restrict processing when:

 

  • Your personal data is incorrect or outdated.

  • Processing is unlawful.

  • Right to object to processing means you can object on grounds relating to your particular situation.

  • Right to data portability means you can request us to transfer a copy of your personal data to another organization or to you.

  • Right to withdraw consent when your personal data is processed based on your consent (see Processing Purposes).

  • Right to lodge a complaint with the supervisory authority regarding the processing of your personal data.

 

CCPA Section:

CALIFORNIA RESIDENTS’ RIGHTS

Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding our collection, use, and sharing of their personal information.

 

We may collect various categories of personal information when you use and/or access our Platform, including personal information from customers, visitors, and potential third parties.

 

In particular, depending on the actual circumstances, we may collect the following categories of personal information specified in the CCPA when you use and/or access our Platform:

 

Category A – Identifiers;

Category B – Categories of personal information listed in Cal. Civil. Code § 1798.80(e);

Category D – Commercial information;

Category F – Internet or other similar network activity;

Category G – Geolocation data;

Category I – Professional or employment-related information;

 

You can find a detailed description of the personal information we may collect from you above, in the ‘TYPES OF DATA WE COLLECT’ section of this Policy.

 

If you reside in California, to the extent provided by the CCPA and subject to applicable exceptions, you have the following rights regarding the personal information we have about you:

 

Right to know. You can request information about what personal information has been collected about you and how we have used that personal information in the last 12 months.

Right to access. You can request a copy of the personal information we have collected about you in the last 12 months.

 

Right to deletion. You can request that we delete the personal information we have collected from you, unless it is necessary to maintain your personal information in certain cases under the CCPA, such as protection against malicious, deceptive, fraudulent, or illegal activities.

 

Right to be free from discrimination related to the exercise of any of your privacy rights.

We take your privacy seriously; therefore, we will not discriminate against you for exercising any of your rights granted by the CCPA.

 

You can exercise your rights under the CCPA by emailing us at support@harmonyanalytics.org

Please note that we may need to confirm your identity to process your requests to exercise your rights under the CCPA. Thus, we may not be able to fulfill your request if you do not provide enough details for us to verify your identity and respond to your request.

 

Verification process:

Upon receiving your request, we will need to verify your identity to determine if you are the same person we have information about in our system. These verification efforts require us to request that you provide information so we can match it with the information you provided to us previously. For example, depending on the type of request you submit, we may ask you to provide certain information so we can match the information you provided with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you provided to us previously. We may also use other verification methods as circumstances require.

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can enable to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no standard technology for recognizing and implementing DNT signals has been finalized. As such, we currently do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard that we must follow in the future is adopted, we will inform you of this practice in a revised version of this Privacy Policy.

 

11. UPDATES TO THE PRIVACY POLICY

We may update this Privacy Policy periodically when there is a significant change in how we use personal information, as well as to keep our information processing in compliance with current legislation.

 

The updated version will be indicated by an updated “Revised” date, and the updated version will take effect as soon as it is accessible.

 

If we change this Privacy Policy, we will take steps to notify all users of the changes, as well as to publish the updated policy.

 

12. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY NOTICE?

Feel free to contact us if you have any questions or complaints regarding this Privacy Notice or how we process your Personal Information, using the following details:

Contact email: support@harmonyanalytics.org

 
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